Returns are accepted within 30 days of receiving an order. We accept returns that are sealed and unused. If opened, returns are subject to review. Please note that you are responsible for return shipping costs except for instances of goods damaged during shipment. Please contact us at CustomerService@McEvoyRanch.com to obtain instructions prior to sending items. You have 30 days to contact us after receiving your product(s) to complete the return, exchange, and/or refund.