Refunds, Exchanges and Returns

How can I return something?
Returns are accepted within 30 days of receiving your order. Please note that returns will only be accepted if the items are unopened and unused. Customers ...
Tue, 4 Nov, 2025 at 11:29 AM
When can I expect my refund credit?
We will notify you via email when we have processed your return and issued a refund. Please allow us 30 business days for receiving and processing your onli...
Tue, 4 Apr, 2023 at 3:50 PM
What can I do if an item arrived damaged?
We are so sorry for this inconvenience! Please email us at CustomerService@McEvoyRanch.com explaining what is damaged, including a photo of the damaged prod...
Tue, 4 Apr, 2023 at 3:50 PM
What can I do if an item is missing?
If your package is missing an item, please email us at CustomerService@McEvoyRanch.com explaining what is missing and include a photo of the packing slip in...
Tue, 4 Apr, 2023 at 3:52 PM