Refunds, Exchanges and Returns

How can I return something?
Returns are accepted within 30 days of receiving an order. We accept returns that are sealed and unused. If opened, returns are subject to review. Please no...
Thu, 14 Nov, 2024 at 10:46 AM
When can I expect my refund credit?
We will notify you via email when we have processed your return and issued a refund. Please allow us 30 business days for receiving and processing your onli...
Tue, 4 Apr, 2023 at 3:50 PM
What can I do if an item arrived damaged?
We are so sorry for this inconvenience! Please email us at CustomerService@McEvoyRanch.com explaining what is damaged, including a photo of the damaged prod...
Tue, 4 Apr, 2023 at 3:50 PM
What can I do if an item is missing?
If your package is missing an item, please email us at CustomerService@McEvoyRanch.com explaining what is missing and include a photo of the packing slip in...
Tue, 4 Apr, 2023 at 3:52 PM